FAQ: Subscription
What do I get from a membership?
You get full access to all tools, guides, calculators and how-to's currently on Autónomotools. You can store your numbers in your Autónomotools account, or just on your own machine. You can share calculations, download your data, and leave comments.
Are there any discounts?
Calculations under Spain's minimum wage (SMI) are free in all the calculators, including the paid ones.
What exactly is free, forever, with no account?
Every calculator on the site is free to use up to the minimum wage. If your net income (what you earn minus what you spend) is at or under the SMI, every calculator works in full, with no account and no card. Several other features are free at any income.
Why is the SMI-level calculation free?
One reason is that someone earning below SMI has to think very hard even about small purchases; also this policy gives potential members a way to test the tools and see what they offer before signing up.
What happens to my free-tier saved calculation if I upgrade later?
It stays where it is and you keep it. Upgrading lifts the cap and the one-calculation limit; it does not move or reset anything you already have.
Can I try a membership tool before paying?
We do not have a trial version, but you can use all calculators for free with values below minimum wage (around 16-17k per year). No card or account needed.
Is there a free trial?
No.
Is there a monthly plan, or only annual?
Annual only. The low price makes a monthly subscription impractical and would generate unnecessary paperwork.
What happens to my membership perks if I cancel? Do I lose my data?
You will always be able to log in and access your calculations and lists you created while you were a member. You just won't be able to save new ones.
Do you offer a discount for students, low earners, or people just starting out?
The use of all the calculators under SMI (minimum wage) is free.
Who am I actually paying? Who appears on my card statement?
Our "Merchant of Record" is Paddle. They are who your bank shows and Paddle is who issues your receipt.
What payment methods do you accept?
Whatever our fulfillment partner, Paddle, offers in your country at the moment you check out.
Why is Paddle the seller and not you?
Electronic sales get taxed differently in every single target country - Paddle handles tax, filings, and liability for every one, a near-impossible feat for an indie project.
Why does my total differ from the price shown?
The price we show is the net price. The VAT/sales tax on top depends on where you are and whether you are buying as a business. The checkout shows your total before you pay. We felt that is the fairest way to do it: as an autónom@, you get the VAT/sales tax back, and we can offer the lowest possible price this way.
I am an autónomo with a NIF. How do I avoid being charged Spanish IVA?
Enter your NIF in the Paddle checkout before you pay. If it validates, reverse charge applies and no IVA is added.
Where do I enter my NIF / VAT number at checkout?
There is an "add tax ID" link in the payment frame, above the card fields.
I forgot to enter my NIF and was charged IVA. Can it be fixed?
Paddle usually do this - please contact their customer support.
Where do I get my invoice / factura?
Paddle emails it when you pay. Every Paddle receipt comes with a link to your invoice, which you can download at any time.
Can I deduct the subscription as a business expense?
It is software you use for your business, so we strongly suspect the answer will be yes.
Can I pay in a currency other than euros?
Paddle prices in your local currency where it can.
Is my card data stored by Autónomotools?
No. Your payment data never touches our servers. The payment form belongs to Paddle and the card details go straight to them.
Can I purchase a subscription directly from you via Bizum / bank transfer / SEPA direct debit?
In exceptional cases we may be able to help - contact us.
When does my subscription renew, and will you remind me?
A year after you joined. Paddle will E-Mail you before it renews.
How do I cancel?
You can cancel from your account page, or from any Paddle receipt.
If I cancel, do I keep access until the end of the paid year?
Yes. Cancelling stops the next payment. It does not cut you off during the year you already paid.
What is your refund policy?
I paid by mistake / twice. What now?
Write to us with the date and we will get it refunded.
I paid but my account never appeared. What do I do?
Make sure you sign in using the E-Mail address you paid with using any of the sign-in options - you should land in your account. If that fails, write to us with the email address.
My card expired and the renewal failed. What happens?
Paddle will retry the charge, and emails you a link to update the card. If this never succeeds, the membership lapses and you drop to the free tier. Your previous calculations will stay intact.
Can I change the email address my subscription is tied to?
Yes, but this is two steps: you need to change address on your Autónomotools account, and the one Paddle's billing goes through.
Can I use the same account on my phone and my laptop?
Yes - that is the main reason to have an account in the first place!
How do I delete my account?
You can delete your account from the "my account" page, or by writing to us.